With the help of the Bondinage online store, people all over the world can buy products from us and at a relatively competitive price with equally good quality. We have regularly attended expositions in The UK and Europe since 2003 and have built up a trusted reputation with our customers who meet us face-to-face so they know that they can enjoy a great, trustful online experience and we hope that you will too.

Please ensure that you give accurate measurements when ordering to ensure that you get the best possible fit from our clothing. Items made up at the customer's request in non-standard colours, or as made-to-measure are not refundable or returnable. See our size chart.

Orders paid by credit card or bank transfer will be dispatched within 28 - 35 days. To ensure that your package arrives safely, in the UK, we use Royal Mail Special Delivery service, which means that goods must be signed for when they arrive. You may therefore choose to have the items delivered to a place where somebody can sign for the item. If no one can sign for the item the delivery person will leave a card so that you can collect from your sorting office within 5 days. Outside the UK, we use registered mail or courier services. All postal costs are borne by the client.

Only unworn items may be returned or exchanged for the same style in a different size at no additional merchandise charge, but postage and handling will be charged. If items are returned to exchange for a different style, or for a refund, then we reserve the right to charge a restocking fee of up to 15% of the value of the goods returned, to cover inspection, repacking and processing. Each item is specifically made to order for the client. We will only refund money on items that are faulty in manufacture. Where items are returned as unsuitable, we will issue a credit note. Postage will be deducted from the amount credited.

Clothing made of rubber (latex) is delicate and requires special care in storage and handling (see the latex care page for full details). Exposure of latex garments to heat, sunlight and moisture can cause the latex to turn white. Coloured and semi-transparent rubber may stain on exposure to metals, sweat and make-up. Bondinage does not accept responsibility for staining or distortion of rubber as these processes are beyond our control. Always handle rubber carefully - pulling on tight clothes too enthusiastically can leave permanent fingertip dimples and sharp nails or jewellery can easily puncture the fabric.